Nicole Despatie CA
President, Sage Certified Consultant - Sage 300, Sage CRM, Sage HRMS
Nicole has been implementing computerized accounting solutions since they made the jump from mainframe computers to the PC in the 80's. After her initial training as a Chartered Accountant (CA), Nicole served at several large accounting firms including Deloitte & Touche. During this time, she was called upon to assess the computerized accounting needs of clients and then recommend and implement solutions that would help them to become more efficient and profitable. In 1993, she founded D&A to continue serving this need. Since then, the quality, dependability and affordability of Sage 300 solutions (formerly Accpac) have increased and so has her list of clients, initially developed solely through the referrals of her satisfied clients. In addition to the Sage 300 Accounting modules, Nicole is also certified in Sage HRMS and Sage CRM and has experience with many third party applications designed to integrate with Sage 300.
Joël Morghese HBA(Law), MBA
Director of Operations, Sage Certified Consultant - Sage CRM
Joël is responsible for the creation, implementation and monitoring of our strategic marketing plan. He is working to ensure that we really understand our clients’ needs and deliver, as a Team, the best possible solution, on time and on budget. In addition, he brings life to our marketing campaigns and manages our CRM division. His prior experience as a business owner has covered all aspects of business operations and management. Joël completed the Executive MBA program at the University of Ottawa’s School of Management and is also certified by Sage in CRM.
Jim ensures that our projects move ahead as planned and manages the relationships between the three stakeholders, namely, you the Client, our Team and our Software Partners. As one of his first priorities, Jim initiated our Operation Excellence© project management methodology designed to ensure smooth software implementations. He has significant experience in managing projects of all sizes and providing clients at all levels with a high degree of satisfaction. His background includes project management responsibilities for several larger retailers in Ottawa, including Bank Street Framing, McIntosh & Watts and Inly Computers.
Sage 300 Certified Sales Consultant, Sage Certified HR Specialist, Sage 50 Certified Consultant & Trainer, D&A Controller
Gayle has taken on a dual role in our organization. As our Controller, she draws on over 10 years of experience in the wireless and telecom sectors. Secondly, as a Certified Sales Consultant, she draws on her sales experience in the fields of transportation and aircraft leasing to provide our customers with a professional sales approach whose objective is in line with our ultimate vision of providing effective tools and expertise for better business management. Gayle is certified by Sage to sell their products and is also a Sage HRMS Certified Consultant.
Will Booth BSc
Business Solution Architect, Sage Certified Sales Consultant
Will is a professional salesperson and solution architect with the experience & knowledge to assist our clients in obtaining the information necessary to make critical business management software decisions. His experience hails from over 20 years in the computer industry, including 17 years in sales positions. Over this period of time, Will has developed a confident, easy-going style that is more focused on helping the client achieve their goals than on high pressure selling.
Mel Marulanda BBA
Software Consultant, Sage Certified Consultant - Sage 300 ERP
Immediately after completing his Bachelor of Business Administration (Major in Accounting) at Bishop’s University, Mel joined ACCPAC International as an Advantage Series (Now Sage 300) Technical Support Specialist where he spent close to 3 years applying his technical knowledge and accounting education researching and resolving a wide variety of application and system-related issues for English, French and Spanish language users. Since those days at ACCPAC, Mel has worked as a Certified Consultant in Sage 300 (formerly ACCPAC) and Sage HRMS, providing clients with a full range of implementation services including the analysis of current environments and accounting procedures, conversion of data, application training, documentation of new procedures, customizations (reports, forms and screens) and technical support. Mel focuses his efforts on Sage 300, Sage HRMS and Norming Fixed Assets.
IT Specialist/Programmer, Sage Certified Consultant - Sage CRM
Peter has over 10 years experience configuring and administering networked environments. His broad base of knowledge includes the most common operating systems, database software, programming software and network infrastructure running in today's businesses. His formal training was completed at Algonquin College and his past experience includes administrating networks and managing support specialists for Ginsberg, Gluzman, Fage & Levitz Chartered Accountants and PricewaterhouseCoopers. Peter’s knowledge allows our clients to benefit from crossover services between Sage 300, the operating system and the network. This is becoming more and more important due to the complexity of the new generation of web-based applications and their high level of integration. Peter is certified by Sage to install and customize their CRM application, which is an excellent example of this type of web-based, integrated architecture. In addition, since our business does not involve the sale of hardware, he can be invaluable in doing assessments in order to provide an objective viewpoint in designing future networking strategies.
Hans Doreleyers BAdmin
Software Consultant, Sage Certified Consultant - Sage 300
Hans is certified for the Sage 300 accounting and operational suite of products but his real world expertise with Sage 300 stems from his experience as the Manager of IT for a telecom firm in the area. His expertise includes skills in writing macros, designing Crystal reports and setting up Third Party products such as Financial Link Pro. Hans is a resourceful professional who strives for high customer satisfaction. He rises to challenges by relying on expertise gained over the course of his career as well as on continued professional development and ACCPAC teaching assignments at St-Lawrence College. In addition to Sage 300, Hans has application certifications in Project & Job Costing, Sage CRM.
ERP Software Consultant, Sage Certified Consultant - Sage 300
Eric has spent the past 10 years doing software implementations, solving Accpac-related problems and coaching small to medium businesses on how they can better manage their business processes using tools to maximize efficiency and profitability. This valuable experience was founded on a Certified Management Accounting (CMA) degree, a degree in Business Administration with a specialization in accounting, and several years as a controller in the construction industry. As well, he has put his expertise to good use teaching Accpac courses for accounting students at La Cité Collégiale. Over the years, Eric's quest for knowledge has earned him certifications in all areas of Sage 300, including the financial and operations suite, payroll, CRM and project and job costing. Lastly, he also provides expertise in Crystal Reports, SQL, Pervasive and Access databases, and is available to provide services and training in both official languages.
Michel has joined our Team to provide some additional sales support for our growing francophone client base, many of which are located in the Montreal area. His 25+ years of business experience in both the IT and financial sectors, along with his entrepreneurial and leadership experience, give him great perspective in terms of the needs of small to medium businesses in purchasing and deploying software and services. We are certain that you will welcome his honest and straightforward approach to pre and post sales that seek to continually exceed customer expectations.
Christopher Tamé CMA
Sage Certified Consultant - Sage 300, Sage CRM
Christopher's training as a CMA and experience since 1986 with ACCPAC (now Sage 300) have given him the ability to understand and talk about an organization from a business, software and data process perspective. He is passionate about this type of needs/process analysis as it has allowed him to deliver significant savings to clients in terms of people hours per year through the elimination of costly processes; hours that can then be re-purposed to more effective tasks inside the organization. Christopher focuses his efforts on his Sage Certified consulting skills in the financial and operational areas of Sage 300, with special interest areas including project & job costing, multi-currency, payroll and business intelligence. In addition, he is well-versed in Stonefield Query and Norming Asset Management, both third party products that enhance the native functionality within Sage 300. Lastly, Christopher obtained his Sage CRM certification and understands the value that this solution can bring to an organization.
Software Consultant, Sage Certified Consultant - Sage 300
Over the past 30 years, Jeff has helped clients from a wide cross-section of industries find unique solutions to their finance and reporting needs using a combination of computer, financial and programming knowledge. Prior to joining the Team at D&A, Jeff did ACCPAC implementations for the accounting firm of Scott, Rankin, Gordon & Gardiner in Ottawa's west end before launching his own company, SRGG Solutions, when the firm merged with Deloitte in 2008. In 2016, Jeff made the decision to become a part of D&A's team of Sage consultants where his strong background and experience has been a welcome addition. Jeff is well-versed in all areas of Sage 300, including the financial and operations suite, payroll modules and many of the Third Party add-on applications that enhance productivity. He also enjoys adding value by customizing clients’ systems using macros, Crystal Reports and Sage Intelligence, the latest in reporting solutions.
Pierre Bérubé CPA, CGA
Software Consultant, Sage Certified Consultant - Sage 300
Graduate of l'Université du Québec in Montreal's Accounting program and having obtained his CGA designation in 1993, Pierre has travelled down a road that has taken him from owner of an accounting firm, to owner of two retail franchises to his current work as a consultant for the past 20 odd years. As a Sage 300 applications specialist, he has gained considerable experience from the many implementation projects he has done over the years. His interpersonal skills, field experience and pragmatism make him an excellent project manager. Of special note, Pierre has carried out complex projects involving the integration of more than 50 entities using Orchid's Inter Entity module and knows the GL consolidation module as well as Technisoft's Service Maintenance module. He is an expert is Crystal and will try to influence you to adopt the SQL queries for the analysis of your data.
Sage Certified Consultant - Sage 300
Michel joined the D&A Team in 2018 as part of an agreement with our Montreal-based partner whose focus had moved away from Sage. He continues to support the same group of Sage 300 clients he has been supporting over the past 10 years along with the rest of our clients now. As an experienced Sage 300 support specialist and user of Sage 300/ACCPAC since the end of the DOS version days (2008), he is able to provide a high level of support in both official languages by phone or remote connection. He can help you troubleshoot errors, fill in the gaps in your Sage 300 knowledge or get that new workstation installed efficiently. His knowledge and understanding of Sage 300 accounting is based as well on a 15+ year career as a Financial controller, IT manager and Executive for a tool steel distributor.
Dino Sacchetti MBA, CPA, CMA
Dino joined D&A in May 2018 to provide much needed support for our clients in the area of financial reporting using Sage's powerful Excel-based Sage Intelligence program. With over 20 years of experience as a Financial Controller & IT manager for a global manufacturer, and significant experience developing ERP integration solutions with Excel/VBA for ACCPAC (now Sage 300), he is particularly well-suited to handle the increasing requests we're receiving from clients looking to improve their insight into their Sage 300 data in an effort to make more informed decisions. Dino has a hands-on approach to resolving real-life business problems and proposing effective, long-lasting solutions that benefit from his exposure to different business cultures (Italy, Australia, USA & French-speaking Canada) and his Masters education, a combined business management and accounting designation which he received in 2012 from the Université du Québec à Montréal (MBA) and Concordia's John Molson School of Business (CPA/CMA). He is fluent in English, French and Italian.