One of the areas where our clients get the most value is our experience in evaluating an organization's current business systems and processes, and recommending validated solutions designed to increase efficiency and business performance. These performance improvements are the result of the better business control that these systems offer.
Another valuable service we offer our clients is software implementation. Our implementation Team has years of experience in converting data from legacy systems and migrating current processes to the new system in a timely manner. Our dedicated Project Manager controls the implementation process using our Operation Excellence© methodology, designed from best practices to manage stakeholder expectations and ensure results are delivered on time and on budget.
People are the power supply needed to get the most out of your technology investment. Since every organization has a different skill set, we provide custom training on the specific areas that pertain to your organization's needs.
Having your system down costs money. We provide the ongoing software support to ensure that your downtime is minimized. Our Project Manager is the gateway to our expert resources, ensuring that urgent situations are given priority. We also strive to have more than one consultant involved in implementations to improve our familiarity with your system. In addition, we offer Help Desk Service Plans for Sage 300 to assist your Sage users with questions and first level support
The real power of a business management system lies in getting the reports you need to better manage your organization. We can work with you to create custom reports using the widely-used Crystal Reports design engine or the newer Sage 300 Intelligence tool. Our Solutions offer flexible architecture that enables us to develop custom macros and other applications to simplify and automate your business processes.