What You Don’t Know Can Hurt You

Alerts and Workflow to Manage HR Activities and Exceptions

Have you ever tried to identify an HR activity that should have happened – but didn’t? Consider a monthly HR task which the vast majority of your employees complete. You don’t need to know about all the employees who completed that task; rather, you need to know about that small number of employees who failed to complete that task.  This is a case where the absence of activity is exactly what you need to know and where your Sage HRMS system can help.

What You DON’T Know

Often the most important information for the HR department doesn’t concern what has happened, but rather what hasn’t happened. Employees who have not received their reviews, staff whose carryover days are greater than policy requirement, or managers who have not taken required certification courses - all good examples of HR business activities where inactivity is key.

The challenge in these situations is the absence of data to report on. As an example, imagine information stored in a file cabinet containing papers filed under “Last Year’s Safety Course Attendees.” These papers might show that most of your employees took the required courses on subjects like CPR, hazardous waste handling, and fire prevention methods. Unfortunately, it’s far more difficult to determine which employees didn’t take those courses.

Technology to the Rescue

So how do you go about reporting and taking action on data that isn’t there? The answer is by cross-referencing.  In the above example, before you’d reach for the stack of last year’s attendees, you’d reach for a separate list of all employees.  Then you cross-reference that list of all employees with the list of last year’s course attendees. What you’re left with is a list of employees who have not taken the safety courses – exactly what you’re looking for.

Perhaps most importantly, this process of cross-referencing can (and should) be built into your Sage HRMS system - and it can be with Sage HRMS Alerts and Workflow by Vineyardsoft.  Sage HRMS Alerts & Workflow actively monitors your HR database and will automatically send email notification to management, HR personnel, and employees when certain events occur - or don’t occur!

You have full control over defining the conditions that “trigger” alerts, which can be configured to monitor events such as annual reviews, employee certification renewal dates, verify enrollment in training courses, or just about any other condition you define.  It’s a great way to automate the cross-referencing process and notify the right person in a timely fashion. Because the sooner you know about a potential HR issue, the sooner you can react and take steps to resolve the issue before it becomes a problem. 

Want More Information?  Contact us to discuss HR cross-referencing or to learn more about Sage HRMS Alerts and Workflow.